Filters manufactured by PetroClear. are warranted to be free from defects in material and workmanship. Any filter proven defective during the engine or equipment manufacturer’s recommended service intervals will be replaced at no charge.
In the event of an engine or equipment failure directly caused by a defective PetroClear filter, which was properly installed and changed following the engine or equipment manufacturer’s recommended service intervals, PetroClear will repair the damaged engine or equipment.
Claims for engine or equipment repairs provided under this warranty must be submitted with-in 30 days after discover of damage. PetroClear Technical Services Department reserves the right to examine the engine or equipment and filter to determine the amount of damage and whether it was caused by a defective PetroClear filter.
This warranty gives you specific legal rights. You may have other rights which vary from state to state.
Engine and equipment manufacturer’s warranties remain in effect when Champ filters are used.
How to Submit a Filter Warranty Claim
Champion Laboratories and our related filter brands - Champ, PetroClear and Luber-finer - are committed to providing quality filtration solutions. In the unlikely event that one of our filter products causes you a problem, Champion Laboratories has automotive filter warranty, fuel dispenser warranty and heavy duty filter warranty procedures in place.
To initiate a filter claim or quality complaint:
Call the toll-free Product Evaluation Team Hotline at 800.882.0890 Option 3
Mon-Fri 8:30 a.m. - 4:30 p.m. Eastern Time
Call 1.419.293.5570 from outside the U.S. or Canada
Send a fax to 1.567.686.0700
Send an e-mail to firstname.lastname@example.org
You can also fill out the embedded form below to submit a claim.
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